Getting Started

Bookings & Facility Rentals

A brief outline on how to get started with Facility Rentals.

Written by Communal Support
Updated 1 year ago

Memberships

How to get started with Memberships.

Written by Communal Support
Updated 1 year ago

Users & Admin Accounts

Creating Admin Accounts

Create an unlimited number of accounts with manager permissions

Written by Communal Support
Updated 1 month ago

User Roles & Permissions

Learn about the various user roles Communal offers

Written by Communal Support
Updated 1 month ago

Memberships

Memberships Overview

Create a membership to collect an annual organizational fee, or associate it to a specific activity.

Written by Communal Support
Updated 1 year ago

Assigning a Membership Manually

Adding a membership to an account when someone pays offline.

Written by Communal Support
Updated 1 month ago

Updating the Overall Membership Expiration Year

Learn how to change the membership expiration date for membership sales.

Written by Communal Support
Updated 3 weeks ago

Updating or Extending a User's Membership Expiration Date

Learn how to adjust a membership expiration date for a member.

Written by Communal Support
Updated 1 month ago

Cancelling a User's Membership

How to remove a membership from an account.

Written by Communal Support
Updated 1 month ago

Creating a Membership Type

A step-by-step outline to create a membership.

Written by Communal Support
Updated 1 month ago

Setting the Price of a Membership

Learn how to build pricing plans for a membership.

Written by Communal Support
Updated 1 month ago

Creating a Custom Welcome Email

Write a custom message that is sent automatically to new users.

Written by Communal Support
Updated 1 year ago

Adding Family Members to an Account

A step-by-step outline for how admins can add family members to an account

Written by Communal Support
Updated 1 month ago

Setup Auto-Renewal for Membership: User Perspective

Learn how to setup your membership to automatically renew.

Written by Communal Support
Updated 3 months ago

Programs & Events

Programs & Events Overview

Everything you need to know about Communal's programs & events.

Written by Communal Support
Updated 1 year ago

Creating a Program/Event

Learn how to build a program/event to capture online registrations

Written by Communal Support
Updated 1 month ago

Custom Program & Event Registration Questions

Learn how to gather crucial information during the program/event registration process.

Written by Communal Support
Updated 1 month ago

Adding a Manual Program Signup

Adding a user to a program when they pay offline.

Written by Communal Support
Updated 1 year ago

Advanced Settings & Configurations

Everything you need to know about Communal's additional configurations for programs/events

Written by Communal Support
Updated 1 year ago

Building a Private Program

Learn how create programs that are hidden from non-members.

Written by Communal Support
Updated 1 year ago

Creating a Publicly Viewable Members-only Program

Learn how create programs that are visible to the public but require a membership to purchase.

Written by Communal Support
Updated 1 year ago

Creating a Kids Event

Learn how to create a program that will ask for additional information about the participating child.

Written by Communal Support
Updated 1 month ago

Facility Rentals

Bookings Overview

Learn how to create and manage all your facilities online.

Written by Communal Support
Updated 1 month ago

Adding a Bookable Entity or Facility

Learn how to create online calendars for your bookable entities.

Written by Communal Support
Updated 1 month ago

Asking Renters Custom Questions

Learn how to gather crucial information while renters create bookings.

Written by Communal Support
Updated 1 month ago

Creating Bookings in the Calendar

Learn how to manually add a booking to your calendar.

Written by Communal Support
Updated 5 months ago

Creating Monthly Invoices From Bookings

Instantly create invoices from the bookings in your calendar.

Written by Communal Support
Updated 5 months ago

Cancelling or Voiding an Invoice

How to void an invoice so it can no longer be paid.

Written by Communal Support
Updated 1 month ago

Setting when an Entity is Open & the Hourly Rates

Learn how to create the availabilities for each bookable entity.

Written by Communal Support
Updated 1 month ago

Creating Booking States & Checklists

How to keep your booking requests organized with booking states and checklists.

Written by Communal Support
Updated 1 month ago

Associating Items to a Booking

Learn how to keep track of your assets by adding them to your bookings.

Written by Communal Support
Updated 5 months ago

Creating an Organization

How to add your longterm renters or recurring customers in a separate database from your members.

Written by Communal Support
Updated 1 month ago

Volunteering

Creating a Volunteer Opportunity

Learn how to attract volunteers through volunteer opportunities.

Written by Communal Support
Updated 1 month ago

Capturing Volunteering Areas of Interest

Learn how to increase volunteerism by capturing interest as members buy their membership

Written by Communal Support
Updated 4 months ago

Viewing Volunteer Signups

How to view who has signed up for each shift on a volunteer opportunity.

Written by Communal Support
Updated 1 month ago

Emailing Volunteers

Learn how to send an email to the people that have registered for your opportunity.

Written by Communal Support
Updated 1 month ago

Reporting & Finance

Refunding and Canceling Transactions

Learn how to issue a refund through Communal.

Written by Communal Support
Updated 1 month ago

Reporting on Membership Numbers

How to pull a report outlining your membership data.

Written by Communal Support
Updated 1 month ago

Exporting Transactions to your Accounting Software

Learn how to export the transactions from your Communal account and import them into your accounting software.

Written by Communal Support
Updated 1 month ago

Updating the Payout Schedule

Learn how to change how often Communal will deposit funds into your bank account.

Written by Communal Support
Updated 5 months ago

General

Sending Mass Emails & Notifications

Learn how to send mass emails from the system.

Written by Communal Support
Updated 3 weeks ago

Sync your Member Database to MailChimp

Connect Communal to your Mailchimp database to automatically update email lists.

Written by Communal Support
Updated 3 weeks ago

Creating Custom Forms and Surveys

Learn how to gather crucial information from your customers.

Written by Communal Support
Updated 1 month ago

Adding Waivers to Programs, Memberships, and Volunteering Opportunities

Ensure your users are agreeing to your terms by including a waiver in your registration processes.

Written by Communal Support
Updated 1 month ago

Creating a Boundary

Use an online map to outline your organization's boundary.

Written by Communal Support
Updated 1 year ago

Boundaries Overview

Create a Boundary on a geographic map and use it to offer benefits based on where your users reside.

Written by Communal Support
Updated 1 year ago