Knowledge BaseRead how-to articles and guides for all Communal tools
A brief outline on how to get started with Facility Rentals.
How to get started with Memberships.
Users & Admin Accounts
Create an unlimited number of accounts with manager permissions
Learn about the various user roles Communal offers
Create a membership to collect an annual organizational fee, or associate it to a specific activity.
Adding a membership to an account when someone pays offline.
Learn how to change the membership expiration date for membership sales.
Learn how to adjust a membership expiration date for a member.
How to remove a membership from an account.
A step-by-step outline to create a membership.
Learn how to build pricing plans for a membership.
Write a custom message that is sent automatically to new users.
A step-by-step outline for how admins can add family members to an account
Learn how to setup your membership to automatically renew.
Programs & Events
Everything you need to know about Communal's programs & events.
Learn how to build a program/event to capture online registrations
Learn how to gather crucial information during the program/event registration process.
Adding a user to a program when they pay offline.
Everything you need to know about Communal's additional configurations for programs/events
Learn how create programs that are hidden from non-members.
Learn how create programs that are visible to the public but require a membership to purchase.
Learn how to create a program that will ask for additional information about the participating child.
Learn how to create and manage all your facilities online.
Learn how to create online calendars for your bookable entities.
Learn how to gather crucial information while renters create bookings.
Learn how to manually add a booking to your calendar.
Instantly create invoices from the bookings in your calendar.
How to void an invoice so it can no longer be paid.
Learn how to create the availabilities for each bookable entity.
How to keep your booking requests organized with booking states and checklists.
Learn how to keep track of your assets by adding them to your bookings.
How to add your longterm renters or recurring customers in a separate database from your members.
Learn how to attract volunteers through volunteer opportunities.
Learn how to increase volunteerism by capturing interest as members buy their membership
How to view who has signed up for each shift on a volunteer opportunity.
Learn how to send an email to the people that have registered for your opportunity.
Reporting & Finance
Learn how to issue a refund through Communal.
How to pull a report outlining your membership data.
Learn how to export the transactions from your Communal account and import them into your accounting software.
Learn how to change how often Communal will deposit funds into your bank account.
Learn how to send mass emails from the system.
Connect Communal to your Mailchimp database to automatically update email lists.
Learn how to gather crucial information from your customers.
Ensure your users are agreeing to your terms by including a waiver in your registration processes.
Use an online map to outline your organization's boundary.
Create a Boundary on a geographic map and use it to offer benefits based on where your users reside.