You may want to void an invoice if you have made a mistake or need to adjust the information.
You can only void invoices that have a status of sent and have not been paid. Voided invoices cannot be reopened.
How to void an invoice:
- Go to Tools then Invoices on the lefthand admin column
- Locate the invoice and click the ••• under Actions.
- Select Archive and confirm the action.
- Once the invoice is archived it will automatically update to become void and will no longer be payable.
- The archived invoice will be removed from your list of active invoices.