When a member pays for their next years membership outside of the Communal system ahead of their expiry date you can easily set up a one-time auto-renewal on their account. A one-time auto-renewal will ensure that the membership gets renewed on their upcoming expiry date and will assign them a membership valid for 1 year. If they wish to pay early again the following year you will need to complete a one-time auto-renewal on their account again. Alternatively they can enter their payment information and set up continuing auto-renewal.
Please follow the steps below for one-time auto-renewal:
- Login to your Communal Manager Dashboard and navigate to People then Users
- Locate the user in the Users list and under Actions select View User
- Once on the users profile navigate to the Memberships tab
- From there locate the membership they are renewing and select Enable Auto-Renewal
- Then you will toggle Yes to Renews on Expiration and click save
- Now the users membership will renew on expiration!