The welcome email is a great way to automatically send a customized message to each of your new users upon registration. Highlighting the benefits of the membership or simply welcoming them to the system goes a long way to create a more engaged userbase.  

How to create a custom welcome email:

1. Select the Settings then Welcome Email.
2. Click Enable Welcome Email.
3. Write the body message and subject line for your new welcome email.
4. Click Save.
5. Check the formatting of your message by clicking Preview Email.
6. Make any necessary edits then Save again.

Template:

Hey 👋

Welcome to the [Organization Name] community — we're so glad you're here!

You’ve just created your account, which means you now have access to all the tools and info you need to stay connected, get involved, and make the most of what we offer. Whether you're here to explore programs, register for events, manage your facility bookings, or just see what’s happening — it all starts now.

👉 If you haven’t purchased a membership yet, no worries! Just head to the Membership tab in your profile to check out your options and unlock even more perks.
✅ Already purchased a membership? Awesome — you’re all set!

Here’s what you can do next:
✅ Log in to your dashboard
✅ Check out our facilities 
✅ Explore upcoming events and programs
✅ Get involved with volunteer opportunities 

Need a hand with anything? We’ve got your back. Just reach out to [best way to contact your organization].

Thanks for joining us and welcome to the fam!