Getting Started
Everything you need to know to set up your organizations Communal siteModule 1: Communal Initialization
Module 1.1: Necessary Pre-Kickoff Meeting Steps
Ready to start your journey with Communal? Walk through these steps before setting up your Kickoff Meeting.
Module 1.2: Creating Admins
Give other users access to different areas of your Communal site
Module 1.3: Kickoff Meeting Overview
What is a kickoff meeting and what will you be doing in the meeting? Explore all these answers and more!
Module 1.4: Knowledge Base Journey
Overview of your journey through memberships, volunteering, facilities, programs, and donations
Module 1.5: Basic Set-Up
Add your logo, enter your tax information, complete Stripe verification, set up Welcome Email, connect bank account and enter billing information
Module 2: Memberships
Module 2.1: Base Membership Set-Up
Set up your membership so that users can easily purchase, sign up, and renew their memberships to your organization
Module 2.2: Setting Up Membership Plans
Set up the plans within a base membership
Module 2.3: Create Membership Card
Does your organization have a custom branded membership card? Add it to your Communal account so all members receive one when they purchase a membership
Module 2.4: How to Create a Welcome Email for New Members
Welcome new members to your organization
Module 2.5: How to Create a Custom Form for your Membership
Ask new members additional questions so that you can leverage their interests to drive engagement.
Module 2.6: Set Up Tags to Capture New Members' Volunteering Interests
Learn about your members volunteering interests and get people involved!
Module 2.7: How to Create an Add-On Membership
Do you have tennis courts, pickleball courts, rinks and more? Then this could be a great membership option for you!
Module 3: Donations
Module 3.1: How to Set Up Donations
Quickly and easily set up your donations module so that your organization can start earning extra revenue now!
Module 4: Programs & Events
Module 4.1: Creating your First Program or Event
Get your members and community involved!
Module 4.2: Create a Custom form for your Program or Event
Gather unique information required for your program or event
Module 4.3: Additional Features and Settings
Want to learn more about the programs & events area and customize your options further? Explore our main knowledge base!
Module 5: Volunteering
Module 5.1: How to Set Up a Volunteer Opportunity
Learn how to easily allow members and non-members to register for volunteer shifts
Module 6: Facilities
Module 6.1: Facilities Set-Up Part 1
Learn how to create your booking settings, your first facility, and items for booking.
Module 6.2: Facilities Set-Up Part 2
Importing all of your bookings data to Communal
Module 6.3: Creating Your Custom Bookings Form
Use this article to create a bookings form that all customers will need to fill out when requesting to rent your facility
Module 7: Launch
Module 7.1: Launch Steps
Everything you need to do to launch your site to your members!
Module 7.2: Post Launch Information
You've launched your site, now what?