Module 1.1: Necessary Pre-Kickoff Meeting Steps

Ready to start your journey with Communal? Walk through these steps before setting up your Kickoff Meeting.
Written by Communal Support
Updated 1 week ago

Welcome to Communal! We are so excited you have made the decision to join our community of passionate and hardworking Communal-ites as they change the landscape for their non-profit organizations. Follow the steps below to set up your account for your Kickoff Meeting!

Estimated time to complete steps: 5-10min

Step 1: Create your Communal Account 

First, kick off your Communal journey by creating a free trial account. To create your organization's account please go through our registration process here

Step 2: Enter your Banking Information 

Next, enter the banking details for the account where you’d like your revenue to be deposited. Log in to your new Communal account and follow the steps below:

  1. Once logged in to your Communal account navigate to the Manager Dashboard 
  2. On the left-hand side of your dashboard click on Reporting then Payout Report
  3. Next, you will enter all your organization's banking information, agree to the Stripe (Communal's payment processor) terms and conditions, and click Save

Step 3: Enter Payment Details 

To start your subscription, you'll need to enter your payment details and then select a payment method so that you can pay for your subscription. There are two methods for payment, credit card and pre-authorized debit from your bank account. If you cannot find your bank please contact us. Follow the steps below to enter your payment details: 

  1. Navigate to your Manager Dashboard, then locate the Settings tab and select Billing
  2. You will then be taken to a secure forum to enter your billing details
  3. Once you enter and save your billing details return back to your Communal site 

Step 4: Enter your Representative's Information 

Lastly, you will need to select a representative for your organization and input their information to satisfy the Know Your Customer (KYC) legal requirement. Your representative will act on behalf of your organization and will need to submit additional information so that Stripe (Communal's payment process) can verify their identity. This step is necessary to protect your organization against fraud.

To input your representative's information follow the steps below: 

  1. Navigate to your Manager Dashboard, then locate the Settings tab and select General 
  2. Scroll down to Organization Representatives 
  3. Submit your representative's information by selecting the Add Person button and entering all your representative's information
  4. Then click Save
At this time, we encourage you to input only your Representative's information. Based on your geographic location, you may need to submit other information to comply with government regulations. We will discuss this further in your Kickoff Meeting. 

Step 5: Schedule your Meeting 

Use our Calendly link to book your 30-minute Kickoff Meeting. Come prepared with any questions that have arisen throughout the first phase of your implementation. 

Next: Module 1.2

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