EFCL/Communal Implementation Process
Membership Implementation
Onboarding Guide for Leagues
This article will help you get started with your new Communal account
Step 1: Claiming Your Communal/EFCL Account
Learn how to claim your new Communal account to start the implementation process
Step 2: Training Materials & Live/Recorded Training Sessions
New to Communal and unsure where to start? We're here to guide you through the basics
Step 3: Importing Your Member Information
Learn how to import your current membership list into Communal
Step 4: Connecting Communal to Your League Website/Facebook
Learn how to link Communal to your current web presence
Step 5: Notifying Current Members to Claim their Communal Accounts
Learn how to guide your members in accessing their new Communal accounts
Managing Your Members & Membership Database
Assigning a Membership Manually
Adding a membership to an account when someone pays offline
Viewing/Editing Individual Membership Records
Quickly view/edit the information associated with member accounts
Selling Memberships with QR Codes
Learn how to leverage QR codes to sell memberships in person
Creating Admin Accounts
Create an unlimited number of accounts with manager permissions
Digital Membership Cards
Learn more about the automatic Digital Membership Cards sent to your Members
Resending a Digital Membership Card
Learn how to send another copy of a membership card
Capturing Volunteering Areas of Interest
Learn how to increase volunteerism by capturing interest as members buy their membership
Communication & Emails
Changing Who Receives the Automated Membership Emails
Updating the admins that receive notifications about membership purchases
Mass Emails & Notifications
Learn how to send mass emails from the system or integrate with existing email systems
MailChimp Integration
Ensure that your membership and email lists stay perfectly synchronized at all times
Automated Emails & Reminders
Learn more about the emails that are sent automatically from the system
Finances & Reporting
Reviewing Transactions in a Bank Deposit
Where to access a breakdown of the transactions within a bank deposit
EFCL Administration Fee
Detailed explanation of the EFCL admin fee for accounting purposes
Matching Monthly Membership Revenue to Bank Deposits
Understanding the payout period for Leagues to reconcile membership revenue
Refunding and Canceling Transactions
Learn how to issue a refund through Communal
Comparing Membership Numbers by Year or Month
How to review historical trends in membership numbers
Reporting on Membership Numbers
How to pull a report outlining your membership data
Can I Access my Stripe Account?
Is it possible to access my Stripe account?
QuickBooks & Accounting Integration
Save time by integrating Communal with your online accounting software