Membership Implementation

Onboarding Guide for Leagues

This article will help you get started with your new Communal account

Written by Communal Support
Updated 7 months ago

Step 1: Claiming Your Communal/EFCL Account

Learn how to claim your new Communal account to start the implementation process

Written by Communal Support
Updated 9 months ago

Step 2: Training Materials & Live/Recorded Training Sessions 

New to Communal and unsure where to start? We're here to guide you through the basics

Written by Communal Support
Updated 5 months ago

Step 3: Importing Your Member Information

Learn how to import your current membership list into Communal

Written by Communal Support
Updated 7 months ago

Step 4: Connecting Communal to Your League Website/Facebook

Learn how to link Communal to your current web presence

Written by Communal Support
Updated 9 months ago

Step 5: Notifying Current Members to Claim their Communal Accounts

Learn how to guide your members in accessing their new Communal accounts

Written by Communal Support
Updated 9 months ago

Managing Your Members & Membership Database

Assigning a Membership Manually

Adding a membership to an account when someone pays offline

Written by Communal Support
Updated 6 months ago

Viewing/Editing Individual Membership Records

Quickly view/edit the information associated with member accounts

Written by Communal Support
Updated 6 months ago

Creating Admin Accounts

Create an unlimited number of accounts with manager permissions

Written by Communal Support
Updated 6 months ago

Digital Membership Cards

Learn more about the automatic Digital Membership Cards sent to your Members

Written by Communal Support
Updated 6 months ago

Resending a Digital Membership Card

Learn how to send another copy of a membership card

Written by Communal Support
Updated 3 months ago

Capturing Volunteering Areas of Interest

Learn how to increase volunteerism by capturing interest as members buy their membership

Written by Communal Support
Updated 6 months ago

Communication & Emails

Changing Who Receives the Automated Membership Emails

Updating the admins that receive notifications about membership purchases

Written by Communal Support
Updated 2 months ago

Mass Emails & Notifications

Learn how to send mass emails from the system or integrate with existing email systems

Written by Communal Support
Updated 6 months ago

MailChimp Integration

Ensure that your membership and email lists stay perfectly synchronized at all times

Written by Communal Support
Updated 9 months ago

Automated Emails & Reminders

Learn more about the emails that are sent automatically from the system

Written by Communal Support
Updated 6 months ago

Finances & Reporting

Reviewing Transactions in a Bank Deposit

Where to access a breakdown of the transactions within a bank deposit

Written by Communal Support
Updated 2 months ago

EFCL Administration Fee

Detailed explanation of the EFCL admin fee for accounting purposes

Written by Communal Support
Updated 2 months ago

Matching Monthly Membership Revenue to Bank Deposits

Understanding the payout period for Leagues to reconcile membership revenue

Written by Communal Support
Updated 1 month ago

Refunding and Canceling Transactions

Learn how to issue a refund through Communal

Written by Communal Support
Updated 3 days ago

Comparing Membership Numbers by Year or Month

How to review historical trends in membership numbers

Written by Communal Support
Updated 2 months ago

Reporting on Membership Numbers

How to pull a report outlining your membership data

Written by Communal Support
Updated 6 months ago

Can I Access my Stripe Account?

Is it possible to access my Stripe account?

Written by Communal Support
Updated 2 months ago

QuickBooks & Accounting Integration

Save time by integrating Communal with your online accounting software

Written by Communal Support
Updated 9 months ago