Membership Implementation

Onboarding Guide for Leagues

This article will help you get started with your new Communal account

Written by Communal Support
Updated 1 year ago

Step 1: Claiming Your Communal/EFCL Account

Learn how to claim your new Communal account to start the implementation process

Written by Communal Support
Updated 1 year ago

Step 2: Training Materials & Live/Recorded Training Sessions 

New to Communal and unsure where to start? We're here to guide you through the basics

Written by Communal Support
Updated 1 year ago

Step 3: Importing Your Member Information

Learn how to import your current membership list into Communal

Written by Communal Support
Updated 1 year ago

Step 4: Connecting Communal to Your League Website/Facebook

Learn how to link Communal to your current web presence

Written by Communal Support
Updated 1 year ago

Step 5: Notifying Current Members to Claim their Communal Accounts

Learn how to guide your members in accessing their new Communal accounts

Written by Communal Support
Updated 1 year ago

Managing Your Members & Membership Database

Assigning a Membership Manually

Adding a membership to an account when someone pays offline

Written by Communal Support
Updated 1 year ago

Viewing/Editing Individual Membership Records

Quickly view/edit the information associated with member accounts

Written by Communal Support
Updated 1 year ago

Selling Memberships with QR Codes

Learn how to leverage QR codes to sell memberships in person

Written by Communal Support
Updated 6 months ago

Creating Admin Accounts

Create an unlimited number of accounts with manager permissions

Written by Communal Support
Updated 1 year ago

Resending a Digital Membership Card

Learn how to send another copy of a membership card

Written by Communal Support
Updated 10 months ago

Digital Membership Cards

Learn more about the automatic Digital Membership Cards sent to your Members

Written by Communal Support
Updated 1 year ago

Capturing Volunteering Areas of Interest

Learn how to increase volunteerism by capturing interest as members buy their membership

Written by Communal Support
Updated 1 year ago

Communication & Emails

Changing Who Receives the Automated Membership Emails

Updating the admins that receive notifications about membership purchases

Written by Communal Support
Updated 9 months ago

Mass Emails & Notifications

Learn how to send mass emails from the system or integrate with existing email systems

Written by Communal Support
Updated 1 year ago

MailChimp Integration

Ensure that your membership and email lists stay perfectly synchronized at all times

Written by Communal Support
Updated 1 year ago

Automated Emails & Reminders

Learn more about the emails that are sent automatically from the system

Written by Communal Support
Updated 1 year ago

Finances & Reporting

Reviewing Transactions in a Bank Deposit

Where to access a breakdown of the transactions within a bank deposit

Written by Communal Support
Updated 10 months ago

EFCL Administration Fee

Detailed explanation of the EFCL admin fee for accounting purposes

Written by Communal Support
Updated 9 months ago

Matching Monthly Membership Revenue to Bank Deposits

Understanding the payout period for Leagues to reconcile membership revenue

Written by Communal Support
Updated 8 months ago

Refunding and Canceling Transactions

Learn how to issue a refund through Communal

Written by Communal Support
Updated 7 months ago

Comparing Membership Numbers by Year or Month

How to review historical trends in membership numbers

Written by Communal Support
Updated 10 months ago

Reporting on Membership Numbers

How to pull a report outlining your membership data

Written by Communal Support
Updated 1 year ago

Can I Access my Stripe Account?

Is it possible to access my Stripe account?

Written by Communal Support
Updated 10 months ago

QuickBooks & Accounting Integration

Save time by integrating Communal with your online accounting software

Written by Communal Support
Updated 1 year ago