Mass Emails & Notifications

Learn how to send mass emails from the system or integrate with existing email systems
Written by Communal Support
Updated 1 year ago

Sending mass emails and maintaining up-to-date newsletter lists can be challenging, even when using a system like MailChimp. However, Communal is specifically designed to address both of these issues. If you don't currently have an email provider, Communal provides a user-friendly and efficient way to engage with your diverse user base. Alternatively, if you are already using MailChimp or a similar system, Communal can seamlessly integrate with it, eliminating the need to manually add members to your newsletter database.


Mass Emailing Audience Options:

While sending a mass email through Communal, there is the option to send it to the following audiences:

  • Users:
    • All Users
    • Active Users (members with active memberships)
    • Inactive Users (accounts that do not hold an active membership)
  • Memberships:
    • Ability to message members that hold a certain membership type. Example: Community League Membership
  • Plans:
    • Ability to message members that have a specific plan type within a membership. Example: Senior Members
  • Tags:
    • Option to send a message to accounts that hold a specific tag on their account. Example: Casino Volunteer
  • Volunteer Opportunities:
    • Email all users who are registered for a specific volunteer opportunity regardless of the specific shift
  • Volunteer Shifts:
    • Email all users registered for a specific shift within a volunteer opportunity
  • Programs:
    • Email all users registered for a specific program/event

How to Send a Mass Email:

  1. Select the People tab on the left-hand side of the admin portal then Notifications.
  2. Click Create new notification.
  3. Select your audience. 
  4. Fill out all the necessary fields.
  5. Select Preview before sending.
  6. Review the information then click Send.

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